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  1. Scope of policy application
    This policy applies to all women’s clothing products purchased through [sladiesclothes.com]. Due to the special attributes of the product (such as hygiene, customization, etc.), we currently do not support any form of return or refund, including but not limited to:
    The size/color does not meet expectations
    Subjective reasons (such as disliking the style, material and touch, etc.)
    Goods that have been opened or had their labels removed
  2. Handling of exceptional cases
    If any of the following problems occur, please contact customer service (herear@sladiesclothes.com) within 24 hours after receiving the goods and provide evidence (such as photos, videos), we will handle it as appropriate:
    The goods are severely damaged (not caused by transportation)
    The actual product is seriously inconsistent with the description (such as incorrect style, obvious quality problems)
    Missing items or wrongly sent goods
  3. User Responsibility reminder
    Please check the size chart, product detail page description and color difference prompt before placing an order.
    It is recommended to confirm the inventory and details through the online customer service to avoid mispurchasing.
  4. Contact Information
    If you have any questions, please contact us through the following methods
    Email: herear@sladiesclothes.com